Limited Scope Service Agreement

1. The Letter

The Service is for one letter about one alleged debt: the debt that [COLLECTOR NAME] wrote to you about, as described in Exhibit A. You chose whether the letter disputes the debt or only asks for information, and every fact in it comes from what you entered. The Firm does not check your facts against the collector's notice or against any other record.

The letter's template wording was approved by a Georgia-licensed attorney before it was offered. If the wording you bought is waiting for that approval, the Service holds your letter and releases it when the wording is approved; you are told, and you may ask for a refund at any time before it is released.

2. Scope of the Service

Included. The finished letter, filled with your facts and signed with your typed name, printed and mailed by the Firm by first-class mail, in your name and from your address, once it is released; a page where you can see the day it was handed to the mail service and keep anything the collector sends back; email reminders as the precautionary date to act by nears; and an AI assistant that answers questions about the process from your letter's own record.

Not included. Legal advice about your situation; an attorney's review of your facts or your letter; any communication with the collector; handling the collector's calls or reply; deciding whether the collector or the debt is covered by federal or state law; deciding your legal deadline; defending or answering a lawsuit; negotiating or settling the debt; credit-report disputes or credit repair; advice about other debts or about whether to pay. The Firm offers some of these as separate services under their own agreements, and you may hire any lawyer for them.

3. No Attorney-Client Relationship; No Legal Advice

Everything the Service shows you, including the letter, the warnings beside it, the reminders and the assistant's answers, is general information and a drafting tool. It is not legal advice, and it is not tailored to your situation by any person. The Firm's attorneys have not reviewed your facts and do not know your case.

The AI assistant is not a lawyer. It answers questions about the process from your letter's record. It will not tell you what to do about your own debt, whether to pay, or whether you have a defense; a question like that gets a fixed answer telling you to consult a lawyer. Its answers can be wrong. Check anything you rely on.

Law-related service. The Service is offered by a law firm as a service that is not legal services. The Firm has taken reasonable measures to make sure you understand that the protections of a client-lawyer relationship, including the attorney-client privilege and the confidentiality rules that bind lawyers, do not apply to the Service.

You are free to consult a lawyer before you buy and at any time afterward. The Firm encourages it if you are unsure about anything.

4. Your Responsibilities

Enter true and accurate facts, and check every date, name, address and amount in the finished letter against the collector's notice before you sign it. Do not sign a letter that contains a statement you know is untrue.

Sign the letter by typing your name in the form: that name, with the consent you give beside it, is placed on the letter's signature line and is your signature. The Firm mails the letter, as it reads, to the address the collector's notice gives for disputes. Keep a copy of the finished letter.

Tell the Service if you are served with a summons and complaint. The ordinary letter workflow is paused when you report a lawsuit so you can address the lawsuit first; your saved information remains available.

Do not treat the precautionary date to act by as your legal deadline, or a reminder as a promise. Keep your own calendar.

Use the Service only for yourself, about a debt a collector says you owe, and not on behalf of a business or another person.

5. Dates, Deadlines and Reminders

The Service shows you a precautionary date to act by: the earlier of thirty days after the day you say you received the collector's notice and the end date the notice prints, when you gave one. When the two differ, you see both. That date is a precaution, not a ruling about timeliness, and the Firm does not decide your legal deadline for you. If the dates you entered put your request outside the validation period, the letter says so in conditional wording and the Service tells you.

Reminders are a courtesy sent to the email address you gave. Email can fail or be late; a missed reminder changes nothing about your deadline. Mailing the letter does not extend any deadline.

6. Use of Artificial Intelligence

With your separate consent, the Service may use artificial-intelligence (AI) software to read the collector's notice you upload and suggest values for the form; you check every one. The letter itself is built from an attorney-approved template, not written fresh by AI. The assistant uses AI to answer process questions. AI output can be incomplete or wrong, and nothing the Service produces is reviewed by a person for your case. Some Georgia judges have issued standing orders requiring parties to disclose or certify the use of AI in preparing court filings, and other courts may adopt similar requirements.

7. Fee and Refunds

Fee. You pay the Firm a one-time fee of $25 for the Service. There is no subscription and no further charge for the Service. The fee quoted when you saved your letter is the fee; a later price change never alters it.

Refunds. The fee is earned when paid and is not held in a trust account, because the Service is not legal services. Once the finished letter is released to you, the Service has been delivered and the fee is not refundable, except as the law requires. If the Firm cannot deliver the letter (for example because it is held for approval that does not come), you are refunded in full.

Costs; mailing. The fee includes the Firm's printing of the letter and its first-class postage; there is no separate mailing charge. The Firm prints the letter exactly as it reads, with your typed name as your signature, posts it to the collector by first-class mail, and records the day it was mailed. Mailing the letter does not make the Firm your attorney, does not change this Agreement, and does not make the Firm responsible for what the letter says. If the letter cannot be mailed, the fee is refunded.

Payment processing. You pay through the Service's payment processor. The Firm does not see or store your card details. Processing charges are paid by the Firm and are not added to the fee.

8. Asking an Attorney to Send It Instead

Where the Firm offers its attorney service for your state, you may ask one of the Firm's attorneys to review and send this same letter, for the difference between the two prices, under a separate Limited Scope Engagement Agreement. That is a separate offer with its own terms: paying for it does not by itself make the Firm your attorney, the Firm accepts the matter only after a conflict check and an attorney's review, and if it cannot take the matter you are refunded what you paid for the upgrade. Your self-service letter stays yours either way.

9. Your Information

The Firm stores your letter, the facts you entered, the papers you add and the record of what you did, and uses them to prepare, deliver and track your letter and to run the Service. The Firm uses technology vendors to do that, including cloud hosting, email, payment processing and, where you consented, AI model providers. The Firm has made reasonable efforts to require that those vendors keep your information confidential, use reasonable security safeguards and not use your information to train AI models. How the Firm handles personal information is described in its Privacy Policy at https://faircounsel.pro/privacy.

Because the Service is not legal services, the information you give it is not protected by the attorney-client privilege. If you later engage the Firm for legal services, what you gave the Service may be used for that engagement with your consent.

Your letter and papers stay available on your letter page for ninety (90) days after the precautionary date to act by, and are then deleted in the ordinary course. Save your own copies.

10. Term and Termination

This Agreement begins on the Effective Date and continues while the Service is available for your letter. You may stop using the Service at any time. The Firm may suspend or end the Service for your letter if you report that you have been served, if you use it for someone else or for a business, if you enter facts you know are false, or if the law requires it. Ending the Service does not affect a letter already released to you.

11. No Guarantee

The Firm cannot promise what the collector will do. The letter asks the collector to respond; the law does not require every item it asks for, and the letter does not decide whether the collector or the debt is covered by the federal Fair Debt Collection Practices Act or any other law. Sending a letter does not stop a collector from suing, and some protections that depend on the validation period may not apply if the letter is late.

12. General Terms

Governing Law. This Agreement is governed by the laws of the State of Georgia.

Electronic Acceptance. You accept this Agreement by checking the box and continuing. That acceptance is an electronic signature, consistent with the Georgia Uniform Electronic Transactions Act, O.C.G.A. § 10-12-1 et seq. The Firm records the version you accepted, the time, and the network address it came from.

Terms of Service. The Firm's Terms of Service govern your use of the website; this Agreement governs the Service. If they conflict about the Service, this Agreement controls. The Privacy Policy is incorporated by reference.

Entire Agreement; Severability. This Agreement, with the Terms of Service and Privacy Policy, is the whole agreement about the Service. If any provision is held unenforceable, the rest remains in effect.

Questions and Concerns. You may direct questions about the Service to the assistant on your letter page or to the Firm at the address above. You also have the right to contact the State Bar of Georgia, 104 Marietta Street NW, Suite 100, Atlanta, Georgia 30303, gabar.org.