Limited Scope Engagement Agreement

1. The Matter

The Firm's services under this Agreement concern one alleged debt: the debt that [COLLECTOR NAME] wrote to the Client about, as described in Exhibit A (the "Matter"). The Client chose whether the letter disputes the debt or only asks for information. The services cover this one letter about this one debt and nothing else.

2. Scope of Limited Services

What we will do. For the one debt named on your letter: review the information you gave us, finalize your dispute or information letter, sign it as your attorney, mail it from the firm, and receive the collector's written reply to the firm and send it on to you. In particular, the Firm will: run a conflict check on the names the Client gave; have a Georgia-licensed attorney review the facts the Client entered, who may correct details; finalize the letter and sign it as the Client's attorney; mail it from the Firm and tell the Client how and when it was sent; receive the collector's written reply at the Firm, review it, and send it on to the Client; and tell the Client in writing when the Firm's work is finished (the "Limited Services").

What the letter tells the collector. The letter states that the Firm represents the Client concerning the alleged debt within the following scope: preparing and sending this letter and receiving your written response to it. It directs the collector to communicate with the Firm about this represented matter.

What is not included. Defending a lawsuit, negotiating or settling a debt, handling phone calls, monitoring your account or credit, credit repair, and advice about other debts or about whether to pay. We can discuss those as a separate service. Nor does this Agreement include: responding to the collector's reply or sending any further letter; any court appearance or filing; counterclaims or affirmative claims against the collector or anyone else (for example under the Fair Debt Collection Practices Act or the Fair Credit Reporting Act); credit-report disputes; bankruptcy; or advice about any other debt. Any of these would be a new engagement under a new written agreement.

3. Informed Consent to Limited Scope Representation

This is a limited-scope representation under Georgia Rule of Professional Conduct 1.2(c). The Firm believes the limit is reasonable in the circumstances: one letter, one debt, a defined end. The Client understands and agrees to it.

The Client understands that: other options exist, including sending a letter without a lawyer and hiring a lawyer for broader representation; the Firm will not address legal issues outside the Limited Services, even if the Firm notices them, except to tell the Client they exist; the collector may still sue, call, or report the debt, and the Firm's work does not prevent that; and once the Firm's work is finished the Client is on their own for whatever comes next, unless the Client and the Firm sign a new agreement.

4. When the Engagement Begins and Ends

Acceptance. Paying does not by itself make us your attorney. We accept only after a conflict check and an attorney's review. If we cannot take your matter for any reason, you are refunded in full what you paid for this service, and we tell you why. Until the Firm accepts the Matter, the Client is a prospective client under Georgia Rule of Professional Conduct 1.18: the Firm keeps what the Client has told it confidential, but no attorney-client relationship exists and the Firm has no duty to act. The Firm tells the Client in writing when it accepts.

End. Our work on this letter ends when we tell you in writing that it is finished, usually after we pass on the collector's reply or tell you there has been none. You can end it sooner by telling us. The Firm may also withdraw as Georgia Rule of Professional Conduct 1.16 permits or requires, with written notice. When the Firm's work ends, the Firm sends the Client a written closing note saying what happened and what to do if the collector sues or writes again. After that note the Firm no longer represents the Client in the Matter, and the collector may lawfully contact the Client directly.

5. Responsible Attorney; Use of Artificial Intelligence

The attorney responsible for the Matter is the Georgia-licensed attorney who accepts the Matter, named in the Firm's acceptance notice. Other attorneys and staff of the Firm may assist under that attorney's supervision (Georgia Rules of Professional Conduct 1.1, 5.1, and 5.3).

The letter's first draft is built by the platform from an attorney-approved template and the facts the Client entered; with the Client's separate consent, artificial-intelligence (AI) software may have read the collector's notice to suggest those facts. Nothing is sent until a Georgia-licensed attorney has reviewed and approved the exact text. The attorney, not the software, is responsible for the letter.

6. Client Responsibilities

What we need from you. Accurate information, and prompt notice if you are sued, receive any court papers, or hear from the collector directly. A letter does not answer a lawsuit or extend a court deadline; if you are served with a summons and complaint, tell us at once and respond under the rules that apply to that court.

Give the Firm true and accurate information, and tell the Firm promptly if anything the Client entered was wrong.

Once the Firm has accepted the Matter, do not send the Client's own copy of this letter or write to the collector about this debt without telling the Firm; two letters about the same dispute cause confusion.

If the collector contacts the Client directly after the letter is sent, tell the collector that the Firm represents the Client for this letter and to contact the Firm, and tell the Firm what happened. Forward to the Firm anything the collector sends the Client.

Keep the Client's email address and mailing address current on the platform, and read the Firm's messages promptly.

7. Communications

The Firm communicates with the Client through the platform and by email to the address the Client gave. The Firm tells the Client when the Matter is accepted or declined, when the letter is mailed and how, when a reply arrives, and when the Firm's work is finished. The Firm sends the collector's written reply on to the Client within two (2) business days of receiving it.

The letter directs the collector to communicate with the Firm about this represented matter. The Firm handles the collector's written reply only; it does not take the collector's calls for the Client and does not negotiate. The platform's assistant answers process questions from the Client's record; it is not the responsible attorney, and a question about the Client's own debt is answered by a person or not at all.

8. Fees and Costs

Flat Fee. One payment, no subscription. Court and other costs are not part of this service. The Client pays the Firm a flat fee of $69, or $44 as an upgrade of a paid letter (the "Flat Fee") for the Limited Services. The Flat Fee does not depend on the outcome or on the time the Firm spends. Mailing the letter is included.

Before acceptance. The Flat Fee is paid before the Firm accepts the Matter and is earned when paid; it is not deposited in a trust account. If the Firm does not accept the Matter, the whole Flat Fee is refunded to the Client as an unearned fee, and the Firm bears the payment processor's charge on the refund. If the engagement ends after acceptance and before the letter is mailed, for any reason, the whole Flat Fee is unearned and is refunded to the Client, as Georgia Rule of Professional Conduct 1.16(d) requires. Once the letter is mailed, the Flat Fee is earned in full.

Costs. Court filing fees, service fees and any other cost outside the Limited Services are not included and are not expected in the Limited Services.

Payment processing; no fee sharing. The Client pays through the platform's payment processor. Processing charges are paid by the Firm and are not added to the Flat Fee. The Firm is owned exclusively by Georgia-licensed lawyers, and no part of the Client's legal fee is shared with any nonlawyer.

Fee disputes. If a dispute arises about the Firm's fees, the Client may request arbitration through the State Bar of Georgia's Fee Arbitration Program.

9. Confidentiality, Data Security and Privilege

The Firm protects the Client's confidential information as Georgia Rule of Professional Conduct 1.6 requires. Communications between the Client and the Firm through the platform for the purpose of obtaining legal services are intended to be confidential and privileged.

The Client consents to the Firm's disclosure of confidential information to the Firm's technology vendors (including cloud hosting, email, payment processing, the mail service that prints and posts the letter, and AI model providers) solely as necessary to operate the platform and provide the Limited Services. The Firm has made reasonable efforts to require that those vendors keep the Client's information confidential, use reasonable security safeguards, not use the Client's information to train AI models, and use it only to provide services to the Firm. The Firm's data practices are described at https://faircounsel.pro/privacy.

The Client understands that no electronic system is perfectly secure and consents to electronic communication and storage. To protect privilege, the Client should not share the Firm's communications with others and should use a personal, not an employer's, device and email account.

10. Conflicts of Interest

Before accepting the Matter, the Firm checks for conflicts of interest using the names the Client provided: the Client, the collector, and the creditor the notice identifies. The Client represents that those are all the parties to the Matter known to the Client, and will tell the Firm promptly of any other. If a conflict exists or arises that cannot be resolved under the Georgia Rules of Professional Conduct, the Firm declines or withdraws and refunds as this Agreement provides.

11. Eligibility

The attorney service currently accepts eligible Georgia matters only: the Client is an individual with a Georgia address, acting for themselves and not for a business or another person. Georgia residence alone does not establish eligibility or representation; the Firm decides eligibility when it reviews the Matter. The Firm's attorneys are licensed in Georgia.

12. No Guarantee

We cannot promise what the collector will do. The letter asks the collector to respond; the law does not require every item it asks for.

The letter does not decide whether the collector or the debt is covered by the federal Fair Debt Collection Practices Act or any other law, and some protections that depend on the validation period may not apply if the request is late. Sending the letter does not stop the collector from suing.

13. Client File

The letter as sent, the record of its mailing, and the collector's reply are kept on the Client's letter page and are the Client's file for the Matter. The Client may download them at any time while the page is available, which is until ninety (90) days after the Firm's work ends, and may ask the Firm for a copy afterward.

14. General Terms

Governing Law. This Agreement is governed by the laws of the State of Georgia and the Georgia Rules of Professional Conduct.

Electronic Acceptance. The Client accepts this Agreement by checking the box and continuing, which is an electronic signature consistent with the Georgia Uniform Electronic Transactions Act, O.C.G.A. § 10-12-1 et seq. The Firm records the version accepted, the time, and the network address it came from. The Firm's acceptance of the Matter is given in writing afterward.

Terms of Service. The Firm's Terms of Service govern use of the website; this Agreement governs the engagement. If they conflict about the engagement, this Agreement controls. The Privacy Policy is incorporated by reference.

Entire Agreement; Severability. This Agreement, with Exhibit A, is the whole agreement about the Matter and replaces the summary of terms shown before it. Any change must be in a writing accepted by both the Client and the Firm. If any provision is held unenforceable, the rest remains in effect.

Questions and Concerns. The Client may direct questions to the Firm through the platform or at the address above. The Client also has the right to contact the State Bar of Georgia, 104 Marietta Street NW, Suite 100, Atlanta, Georgia 30303, gabar.org.